Frequently Asked Questions

Here are answers to our most frequently asked questions. If you have a question that isn’t addressed here, or if you'd like a walk-through of our platform, reach out to us.

How much does PAMEE cost?

A subscription to PAMEE costs $186 per month. Billed annually, at $2,232 per year.

What happens when my subscription period ends?

Before your subscription period ends, PAMEE will send you a notification to prepare for the upcoming annual billing. If you intend to keep your PAMEE subscription, you don't need to do anything. If you want to cancel, be sure to cancel the upcoming subscription billing in your Profile Settings.

What does my subscription include?

An annual subscription includes 24/7 access to the PAMEE platform and our robust database of resources such as donated products, grants and funds, non-profit locations, treatments centers, case studies, and more. Take full advantage of PAMEE Roadmaps™, our proprietary tool that does the legwork for you – tailoring resources based on your needs.

How do I continue my PAMEE subscription?

In order to make managing your PAMEE account as easy as possible, your subscription will automatically renew every year on the date you originally subscribed.

How do I cancel my subscription?

To cancel your PAMEE subscription, go to your Account Settings and scroll down to "Payment Settings." Then click on "View/Update." You'll be redirected to the secure payment portal where you can click "Cancel Plan."

If you are unsure how to cancel your subscription online, please reach out to us.

How many users are allowed per subscription?

A PAMEE subscription is an individual use license, allowing each user to update and keep their account throughout their career. We recommend that every person involved in your organization’s crisis management decision making or response efforts sign up for an individual PAMEE account. This ensures that everyone has full access to our database of resources, Roadmaps, planning tools, and sharing features – plus the ability to set up a personal profile and make updates or contributions on behalf of their organization.

Can I get PAMEE where I live?

PAMEE is currently offered in the United States. We are in the process of growing the PAMEE platform and expanding our service internationally.